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Professional console-side Joy-Con rail repair for Nintendo Switch V1, V2 and OLED consoles from StanTechFix in Peterborough, with UK-wide mail-in repair available.
If a Joy-Con feels loose, disconnects in handheld mode, is not detected or does not charge while attached, the console rail or its internal connection may be damaged.
Common Symptoms
Joy-Con is not detected when attached
Joy-Con disconnects or loses connection in handheld mode
Controller does not charge on the console
Joy-Con feels loose or slides off without releasing the latch
Visible impact, corrosion or damage around the rail
What This Service Includes
Inspection of the selected console-side rail and connector
Replacement of the damaged rail assembly where required
Inspection of the internal ribbon cable and motherboard connector
Joy-Con detection and charging tests
Internal dust removal and final functional checks
Important Diagnostic Information
This service covers the rail fitted to the console. A fault inside the Joy-Con can cause the same symptoms and is not included. If the console rail is working correctly or additional connector or board damage is found, we will provide a quote before carrying out extra work. Nintendo Switch Lite consoles do not use detachable Joy-Con rails.
Warranty
This repair includes a 90-day workmanship warranty covering the replacement part and labour. It does not cover accidental damage, liquid damage, tampering, customer-supplied parts or unrelated faults.
Shipping and Identification
The customer is responsible for inbound postage and must create their own shipping label. Send the console to the address shown at the bottom of the invoice and order confirmation email. Include your name and order number inside the parcel. Remove game cards and microSD cards, and do not send Joy-Cons, the dock or charger unless requested. Local customers can select the free Peterborough Workshop option.
Professional console-side Joy-Con rail repair for Nintendo Switch V1, V2 and OLED consoles from StanTechFix in Peterborough, with UK-wide mail-in repair available.
If a Joy-Con feels loose, disconnects in handheld mode, is not detected or does not charge while attached, the console rail or its internal connection may be damaged.
Common Symptoms
Joy-Con is not detected when attached
Joy-Con disconnects or loses connection in handheld mode
Controller does not charge on the console
Joy-Con feels loose or slides off without releasing the latch
Visible impact, corrosion or damage around the rail
What This Service Includes
Inspection of the selected console-side rail and connector
Replacement of the damaged rail assembly where required
Inspection of the internal ribbon cable and motherboard connector
Joy-Con detection and charging tests
Internal dust removal and final functional checks
Important Diagnostic Information
This service covers the rail fitted to the console. A fault inside the Joy-Con can cause the same symptoms and is not included. If the console rail is working correctly or additional connector or board damage is found, we will provide a quote before carrying out extra work. Nintendo Switch Lite consoles do not use detachable Joy-Con rails.
Warranty
This repair includes a 90-day workmanship warranty covering the replacement part and labour. It does not cover accidental damage, liquid damage, tampering, customer-supplied parts or unrelated faults.
Shipping and Identification
The customer is responsible for inbound postage and must create their own shipping label. Send the console to the address shown at the bottom of the invoice and order confirmation email. Include your name and order number inside the parcel. Remove game cards and microSD cards, and do not send Joy-Cons, the dock or charger unless requested. Local customers can select the free Peterborough Workshop option.